Merchandise Returns

Your satisfaction is our goal!
Please inspect your order upon delivery. If you are not completely satisfied with your purchase, please return it within 30 days for an exchange, a credit towards another purchase, or a refund.

Please note that the item returned must be in its original packaging and in sellable condition.

All sale items are a final sale.

If your merchandise arrives damaged, please contact our customer service department immediately. Special orders are non-refundable.

For further information about returns, please call our customer service representatives at 404-733-5121, Monday through Friday, 10 a.m.-5 p.m., EST, or send an e-mail to

Include your completed return form and return the package via UPS or insured Parcel Post to:

High Museum of Art
Attn: Retail Operations/Online Shop
1280 Peachtree Street, N.E.
Atlanta, GA 30309