Returns and Conditions
Security
To help ensure your confidentiality the High Museum seeks to use security technology and procedures, which are reviewed periodically. We use encryption technology and Secure Socket Layers (“SSL”) in all areas where your personal and account information is required. This means that the personal information you submit to us via our Site is encrypted by your computer, and then decrypted again on our side, discouraging others from accessing your private information during transmission. If your browser does not support SSL, or if you are unable to establish a secure connection due to a company firewall, please call us at 404-733-4814 to place your order by phone.
In addition, your personal, account information, and transaction history are kept behind our firewall.
Merchandise Returns:
Your satisfaction is our goal. Please inspect your order upon delivery. If you are not completely satisfied with your purchase, please return it within 30 days for an exchange, a credit towards another purchase or a refund.
Please note that the item returned must be in its original packaging and in sellable condition.
If your merchandise arrives damaged, please contact our customer service department immediately. Orders canceled after one week from order date are subject to a 25% restocking fee.
Please call our customer service representatives for information at 404 733- 5268, Monday through Fridays from 10:00am – 05:00pm, or via e-mail museumshop@woodruffcenter.org
Include your completed return form and return the package via UPS or insured Parcel Post to:
Shipping/On Line Shop Division
C/O High Museum of Art
1280 Peachtree Street NE
Atlanta, Ga 30309
Sales Tax
Shipments outside of the State of Georgia are tax-free. Shipments within Metro Atlanta will be taxed 8% of the total purchase.
Shipping Policy
We will try to ship your order as quickly as possible. Please allow up to 10-business day for delivery of most in stock merchandise.
Items ordered together may not always be shipped together.
You will be notified of any shipping delays.
Shipping and Handling fees for the contiguous US:
| Order Total |
Shipping & Handling |
| 00.01-20.00 |
$6.00 |
| 20.01-30.00 |
$7.00 |
| 30.01-50.00 |
$8.00 |
| 50.01-75.00 |
$9.00 |
| 75.01-100.00 |
$11.00 |
| 100.01-150.00 |
$13.00 |
| 150.01-above |
$18.00 |
Customer Service
We offer the following alternatives to placing your order on line:
- By Phone: 404 733-4413 Monday through Friday between 10:00 am – 5:00 pm
- By Fax: 404 733-4729 – Please include your daytime phone number or e-mail address.
- Via E-mail: museumshop@woodruffcenter.org
- By Mail: Address your order to
High Museum of Art
Shipping/On line Shop Division
1280 Peachtree Street NR
Atlanta, Ga 30309
Contact us
For questions about an order you have already placed, please contact:
Shipping/On Line Shop Division
C/O High Museum of Art
1280 Peachtree3 Street NE
Atlanta, Ga 30309
museumshop@woodruffcenter.org
404 733-4413 Monday through Friday between 10:00 am – 5:00 pm
For sales to the trade:
404 733-4409 Monday through Friday between 10:00 am – 5:00 pm
wholesale@woodruffcenter.org
Terms And Conditions
1. General
1.1 This agreement governs your use of the Powershop and
the information service (the "Service"), including any interactive chat and
discussion areas (the "Interactive Areas"), which is operated by The High Museum
Inc. Additional terms and conditions of use applicable to specific areas of the
Service may also be posted in such areas and, together with this agreement,
govern your use of those areas. This agreement, together with any such
additional term and conditions, are referred to as this "Agreement".
1.2 The High Museum reserves the right, in its discretion, to change or
modify all or any part of this Agreement at any time, effective immediately
upon notice published on the Service. Your continued use of the Service
constitutes your binding acceptance of these terms and conditions, including
any changes or modifications made by The High Museum as permitted above. If at
any time the terms and conditions of this Agreement are no longer acceptable to
you, you should immediately cease all use of the Service.
2. Use of Content
2.1 You acknowledge that the Service contains information, software,
photographs, audio and video clips, graphics, links and other material
(collectively, the "Content") that are protected by copyright, trademark or
other proprietary rights of The High Museum or third parties. All Content on the
Service is copyrighted as a collective work of The High Museum pursuant to
applicable copyright law. You agree to comply with any additional copyright
notices, information, or restrictions contained in any Content available on or
accessed through the Service. Users of the Service may use the Content only for
the purpose of demonstrating The High Museum’s capability and not for personal
or commercial use.
2.2 You may not modify, publish, transmit, transfer or
sell, reproduce, create derivative works from, distribute, perform, display, or
in any way exploit any of the Content, in whole or in part, except as expressly
permitted in this Agreement. Content consisting of downloadable software may
not be reverse engineered unless specifically authorized by the owner of the
software's patent and/or copyright. You may post on the Service any Content
owned by you (such as your original statements), Content for which you have
received express permission from The High Museum and Content in the public
domain. You assume all risk and responsibility for determining whether any
Content is in the public domain. You grant to The High Museum the right to edit,
copy, publish, distribute, translate and otherwise use in any medium any
Content that you place on the Service without compensation to you. You
represent and warrant that you are authorized to grant all rights set forth in
the preceding sentence.
2.3 You shall not store electronically any significant portion of any
Content. Except as expressly permitted by the copyright laws, no copying,
storage, redistribution or publication of any Content is permitted without the
express permission of The High Museum or the owners of such Content or their
authorized persons, if other than The High Museum. You may download from the
Service any Content in the public domain for your own personal use or for
non-commercial redistribution.
3. Rules of Conduct
You shall not post on the Service any Content which (a) is libelous,
defamatory, obscene, pornographic, abusive, harassing or threatening, (b)
contains viruses or other contaminating or destructive features, (c) violates
the rights of others, such as Content which infringes any copyright, trademark,
patent, trade secret or violates any right of privacy or publicity, or (d)
otherwise violates any applicable law. You may not post on the Service any
links to any external Internet sites that are obscene or pornographic. You
shall not use the Service for any commercial purpose, to distribute any
advertising or solicitation of funds or goods and services or to solicit users
to join competitive online services.
4. Managing Content
The High Museum does not and cannot review the Content posted by users on the
Service and is not responsible for such Content. However, The High Museum
reserves the right to delete, move or edit any Content (including Content
posted in any Interactive Area) that it may determine, in its sole discretion,
violates this Agreement or is otherwise unacceptable. You shall remain solely
responsible for all Content posted by you. The High Museum shall have the right,
but not the obligation, to correct any errors or omissions in any Content, as
it may determine in its sole discretion.
5. No Endorsement
5.1 The High Museum does not represent or endorse the accuracy or
reliability of any Content posted on any Interactive Area and you acknowledge
that any reliance upon such Content shall be at your sole risk. Any Content
placed on any Interactive Area by users are the views of the user posting the
statement, and do not represent the views of The High Museum.
5.2 The Service may contain links to sites on the Internet, which are
owned and operated by third parties (the "External Sites"). You acknowledge
that The High Museum is not responsible for the availability of, or the content
located on or through, any External Site. You should contact the site
administrator or Webmaster for those External Sites if you have any concerns
regarding such links or the content located on such External Sites.
6. Indemnity
You agree to indemnify, defend and hold The High Museum and its affiliates, and
their respective officers, directors, owners, agents, information providers and
licensors (collectively, the "The High Museum Parties") harmless from and
against any and all claims, liability, losses, costs and expenses (including
attorneys' fees) incurred by any The High Museum Party in connection with any
use or alleged use of the Service under your password by any person, whether or
not authorized by you. The High Museum reserves the right, at its own expense,
to assume the exclusive defense and control of any matter otherwise subject to
indemnification by you, and in such case, you agree to cooperate with the
defense of such claim.
7. Termination of Service
The High Museum reserves the right, in its sole discretion, to restrict, suspend
or terminate your access to all or any part of the Service, including the
Interactive Areas, at any time for any reason without prior notice or
liability. The High Museum may change, suspend or discontinue all or any aspect
of the Service at any time, including the availability of any feature,
database, or Content (including the Interactive Areas), without prior notice or
liability.
8. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY.
8.1 NEITHER The High Museum NOR ANY PROVIDER OF THIRD PARTY CONTENT OR
THEIR RESPECTIVE AGENTS WARRANTS THAT THE SERVICE WILL BE UNINTERRUPTED OR
ERROR FREE; NOR DOES The High Museum, ANY THIRD PARTY CONTENT PROVIDER, OR THEIR
RESPECTIVE AGENTS MAKE ANY WARRANTY AS TO THE RESULTS TO BE OBTAINED FROM USE
OF THE SERVICE OR THE CONTENT. THE SERVICE AND THE CONTENT ARE DISTRIBUTED ON
AN "AS IS, AS AVAILABLE" BASIS. NONE OF The High Museum, THIRD PARTY CONTENT
PROVIDERS AND THEIR RESPECTIVE AGENTS MAKE ANY WARRANTIES OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WITH
RESPECT TO THE SERVICE, ANY CONTENT OR ANY PRODUCTS OR SERVICES SOLD THROUGH
THE SERVICE. NEITHER The High Museum NOR ANY THIRD PARTY CONTENT PROVIDER
WARRANTS THAT ANY FILES AVAILABLE FOR DOWNLOADING THROUGH THE SERVICE WILL BE
FREE OF VIRUSES OR SIMILAR CONTAMINATION OR DESTRUCTIVE FEATURES. YOU EXPRESSLY
AGREE THAT THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE SERVICE AND
THE ACCURACY OR COMPLETENESS OF THE CONTENT IS ASSUMED SOLELY BY YOU.
8.2 NEITHER The High Museum, ANY THIRD PARTY CONTENT PROVIDER NOR THEIR
RESPECTIVE AGENTS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE
SERVICE, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
8.3 SOME STATES DO NOT ALLOW EXCLUSION OF IMPLIED WARRANTIES OR
LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY
OF The High Museum, THIRD PARTY CONTENT PROVIDERS AND THEIR RESPECTIVE AGENTS
SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
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